Privacy Policy

1. Introduction

At Intarace Communications, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or use our services.

By using our website, you consent to the collection and use of your data in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or website.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
  • Technical Data: IP address, browser type, device information, operating system, and usage data (such as pages visited, links clicked, etc.) through cookies and similar technologies.
  • Communication Data: Information provided when you contact us, such as your queries or feedback submitted via email, forms, or live chat.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and improve our services: We use your personal information to process orders, fulfill requests, and provide customer support.
  • To communicate with you: We may send you updates, promotional offers, or other marketing communications if you have opted-in to receive them. You can unsubscribe from marketing emails at any time.
  • To improve our website and services: We use technical data to analyze how users interact with our site, which helps us optimize user experience and performance.
  • To comply with legal obligations: We may need to collect, store, or share personal information to comply with legal obligations, such as tax or regulatory requirements.

4. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties. However, we may share your information with trusted third-party service providers to help us operate our website or provide services, such as payment processors, shipping companies, or email service providers. These third parties are obligated to protect your data and are only permitted to use your information to perform their contracted services.

We may also disclose your personal data if required by law, such as in response to a subpoena or to protect our legal rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your data, please contact us using the contact details below.

6. Security of Your Information

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us collect data about how you use our website, which allows us to improve our services and provide a more personalized experience.

For more information on how we use cookies and how to manage them, please refer to our Cookie Policy.

8. Your Rights

Depending on your location and applicable data protection laws (such as the GDPR), you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete information we have about you.
  • Deletion: You may request that we delete your personal data under certain circumstances.
  • Restriction of Processing: You can request that we restrict the processing of your data in certain situations.
  • Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at the details below.

9. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such data, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and the date of the most recent revision will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us:

Intarace Communications
Paddock House, 6 Lynwood,
Evesham, WR11 2PD, United Kingdom
Phone: 01527 908658
Email: info@intarace.com